Resilience Hubs — Community Emergency Preparedness

YOUR COMMUNITY WILL BE CALLED ON.

When disaster strikes, marae, community halls and local facilities don’t wait to be told to respond. Doors open, people arrive and teams step up. The question isn’t whether you’ll be there, it’s whether you have the power, water, comms and capability to sustain it when it matters most.

50+
Resilience Hubs installed across Aotearoa
25,000+
Whānau covered by installed hubs
5 Years
Maintenance and replenishment built into every hub
Built for
MaraeIwiCommunity CentresDistrict and Regional CouncilsFunders and Grant Makers
The reality on the ground

COMMUNITIES ARE ALREADY RESPONDING.

Marae and community facilities across Aotearoa know what it takes to respond. When cyclones cut roads, rivers break their banks or the lights go out for days, people step up. The commitment has always been there. The capability has not always kept up.

Cyclone and flooding

WHĀNAU NEED SHELTER. THE FACILITY HAS NO SUPPLIES OR PLAN.

Road closures mean resupply is days away. Without backup power, water or stored provisions, community leaders are improvising in real time.

Earthquake and isolation

YOU’RE A RESPONSE CENTRE. NO ONE TOLD YOU.

Community facilities are often designated as response points without the equipment, training or systems to actually fulfil that role.

Extended power outage

KAUMĀTUA NEED SOMEWHERE SAFE TO GO.

Without backup communications your team cannot coordinate. Without power you cannot run lighting, refrigerated medicine or essential equipment.

Tsunami evacuation

PEOPLE ARRIVE FAST. YOU NEED TO BE READY.

The first hours after impact are the most critical. Communities need immediate local response capability long before any external support reaches them.

Crisis Bunker team in korero with community leaders
Our approach

A PREPAREDNESS SYSTEM SHAPED AROUND YOUR COMMUNITY.

Every community is different. We begin by understanding your place, your people and the risks you may face, then work with you to build the right mix of systems, resources, planning and training.

START WITH YOUR PLACE Your local hazards, people and priorities guide the project.

DESIGN TOGETHER The people who will use the systems help shape how they work.

BUILD LOCAL CONFIDENCE Training and practical planning help your team understand their roles.

ONGOING SUPPORT We stay connected with maintenance, replenishment and support for five years.

SUPPORT WITH FUNDING We can help turn a clear need into a well-scoped project ready for funders.

Core systems

PRACTICAL SYSTEMS TO HELP YOUR COMMUNITY RESPOND.

Every hub is tailored to the community it serves. The systems below can be combined to create a practical, locally led response capability.

Power and energy

Solar, battery storage and generator backup to help keep essential lighting, communications and refrigeration operating during an extended outage.

Water and sanitation

Rainwater collection, drinking-water filtration and storage to help provide safe water when normal services are affected.

Communications

Satellite internet, VHF and UHF radio, satellite phones and Meshcore tools to help your team stay in touch with whānau, neighbouring communities and emergency services.

First aid and health

First aid, health and hygiene supplies to support your people while help is on its way.

Temporary living

Stretchers, bedding, shelter and other practical resources for people who need a safe place to rest or stay.

FOOD AND ESSENTIAL SUPPLIES

Long-life food, cooking equipment and supplies to help care for people while access to shops or services is limited.

Hazard assessment

Site-specific hazard reporting for your rohe. Flood zones, access risks, isolation and structural vulnerabilities.

Planning and training

Emergency planning and practical training shaped around your people, place and response roles.

WELLBEING AND SUPPORT POD

WASP is a mobile community response system that helps local teams set up a community support space quickly. It brings practical resources and clear processes together in one place.

WELLBEING AND SUPPORT POD

WHEN EVERY MINUTE COUNTS.

A mobile community support system designed around the Civil Defence Community Hub model. It gives local teams practical tools to set up a community support space quickly, with clear roles and systems already in place.

CoordinateManage registration, resources and local response from one central point.
CommunicateKeep your response team informed and aligned through the critical first hours.
Activate quicklyPre-configured and ready to deploy, with minimal set-up.
Learn more about WASP
WELLBEING AND SUPPORT POD
How it works

FROM KŌRERO TO LOCAL CAPABILITY

Every project starts with a conversation about your community, your people and what preparedness could look like for your place.

01

START THE KŌRERO

We meet with you in person or online to understand your community, the people you support and what is on your mind.

02

Vulnerability hui

Together, we look at the risks your community may face, including access, waterways, population needs and local hazards.

03

SHAPE THE RESPONSE

We work with you to choose the right systems, develop a clear scope and prepare the information needed for funding.

04

INSTALL AND TRAIN

We deliver and install the agreed systems, then train your response team so they understand the systems, resources and their roles.

Our impact

50+ HUBS. REAL COMMUNITIES. REAL READINESS.

From the first kōrero through to handover and team training, this is what community preparedness looks like across Aotearoa.

50+
Resilience Hubs installed across Aotearoa
25,000+
Whānau supported by installed hubs
5Years
Maintenance and replenishment included with every hub
LONG-TERM PARTNERSHIP

Capability that lasts well beyond handover

Our work does not end at delivery. Every hub includes a five-year maintenance and replenishment plan from the start.

01

Installation and activation

Your hub is installed, your team is trained, and systems and emergency plans are in place, tested and ready to activate.

02

Checks and top-ups

Scheduled maintenance visits, replenishment of consumables and food, training refreshers, and prompt resolution of system issues.

03

Review and refresh

A full capability review, equipment audit and refresh. As community needs change, we adapt the hub with you.

Working alongside communities and agencies across Aotearoa

  • Civil Defence
  • Regional Councils
  • Iwi Organisations
  • Hauora Providers
  • Schools and Kura
  • Community Response Groups
START THE KŌRERO

Ready to start the korero?

Tell us about your community, the people you support and what preparedness could look like for your place. We will listen, answer your questions and help you understand the next steps.

  • No sales pitch, just a conversation about your place
  • We come to you, in person or online, whatever suits you
  • You'll hear back from a real person within two working days

We usually reply within two working days.