Resilience Hubs — Community Emergency Preparedness

Your community will be called on. We make sure you're ready.

When disaster strikes, marae, community halls and local facilities don't wait to be told to respond. Doors open, people arrive, and your team steps up. The question isn't whether you'll be there — it's whether you have the power, water, comms and capability to sustain it when it matters most.

50+
Resilience Hubs installed across Aotearoa
25,000+
Whānau covered by installed hubs
5yr
Maintenance and replenishment built into every hub
Built for
MaraeIwiCommunity CentresDistrict and Regional CouncilsFunders and Grant Makers
The reality on the ground

Communities are already expected to respond. Most aren't resourced to.

Marae and community facilities across Aotearoa know this better than anyone. When a cyclone cuts roads, when rivers break their banks, when the lights go out for days — people show up. The commitment has always been there. The capability hasn't always kept up.

Cyclone and flooding

Whanau arrive needing shelter and kai. The facility has neither stocked nor a plan.

Road closures mean resupply is days away. Without backup power, water or stored provisions, community leaders are improvising in real time.

Earthquake and isolation

Civil Defence activates. Your facility is listed as a welfare centre. No one told you.

Community facilities are often designated as response points without the equipment, training or systems to actually fulfil that role.

Extended power outage

Kaumatua and vulnerable community members need somewhere to go. Comms are down.

Without backup communications your team cannot coordinate. Without power you cannot run lighting, refrigerated medicine or essential equipment.

Tsunami evacuation

People arrive within minutes. You need to register, shelter and communicate at once.

The first hours after impact are the most critical. Communities need immediate welfare capability long before any external support reaches them.

Crisis Bunker team in korero with community leaders
Our approach

Not a container of gear. A system built for your community.

We sit alongside your community, understand the risks specific to your rohe, and co-design the response. Then we do the heavy lifting.

We start with the community, not the container. Your hazards, your people and your tikanga shape every decision.

We co-design with your community. The people who will use it help shape it.

We build capability in your team, not dependency on ours. By handover, your people know every system.

We stay alongside you for five years with maintenance, replenishment and ongoing support.

Funding doesn't have to be a barrier. We help navigate the pathway.

Core systems

Everything your community needs to stand up and sustain it

Every hub is scoped to your community. These are the systems we integrate. Not all in every hub — the right combination for your situation.

Power and energy

Solar, battery storage and generator backup. Lights, comms and refrigeration through extended grid outages.

Water and sanitation

Rainwater harvesting, potable water systems, filtration and storage. Safe drinking water when the network fails.

Communications

Starlink, VHF and UHF radio, satellite phones. Stay connected to Civil Defence, neighbours and whanau.

First aid and health

Trauma kits, defibrillators and hygiene supplies. Accredited first aid and psychological first aid via Red Cross.

Temporary living

Stretchers, bedding, shelter and evacuation equipment for displaced whanau needing safe accommodation.

Food and welfare

Shelf-stable provisions, cooking gear and welfare supplies to support kai and wellbeing until supply returns.

Hazard assessment

Site-specific hazard reporting for your rohe. Flood zones, access risks, isolation and structural vulnerabilities.

Planning and training

Emergency plans written for your team, plus accredited training that builds real capability.

WASP welfare activation

The Welfare Activation System Pod. Rapid welfare coordination for the critical first hours of a disaster.

WASP — Welfare Activation System Pod

When communities need to respond fast, every minute counts.

A mobile welfare coordination system built around the Civil Defence Community Hub model. It gives your team the tools to activate a welfare centre from scratch, in minutes, with no external support.

CoordinateManage registration, resource allocation and response across your team from a single point.
CommunicateA structured approach to keeping your response team informed and aligned during the critical first hours.
Activate fastPre-configured and ready to deploy. Minimal setup time, no confusion, no waiting.
Learn more about WASP
WASP Welfare Activation System Pod deployed in a community hall
How it works

From korero to capability

We do the heavy lifting. Every hub starts with listening, not selling.

01

Informal korero

No pitch, no agenda. We come to understand your people, your place and what's on your mind.

02

Vulnerability hui

A workshop to surface real risks together — your awa, access, population needs and hazards.

03

Co-design

We scope the right systems together and handle funding pathways, documentation and applications.

04

Build and handover

We deliver, install and train your team. By handover your people are ready to lead the response.

Our impact

50 hubs. Real communities. Real readiness.

From the first korero to the day a hub is handed over and a team is trained, this is what the mahi looks like across Aotearoa.

50+
Resilience Hubs installed across Aotearoa
10,000+
Whanau covered by installed hubs
5yr
Maintenance and replenishment built into every hub
LONG-TERM PARTNERSHIP

Capability that lasts well beyond handover

This is not delivery and departure. We build a five-year maintenance and replenishment plan into every hub from the start.

01

Installation and activation

Hub installed, team trained across all systems, emergency plans written and tested, first activation rehearsal completed.

02

Checks and top-ups

Scheduled maintenance visits, consumables and food replenished, training refreshers, system issues resolved quickly.

03

Review and refresh

Full capability review, equipment audit and refresh. Community needs may have changed, we adapt accordingly.

Working alongside communities and agencies across Aotearoa

  • Civil Defence
  • Regional Councils
  • Iwi Organisations
  • Hauora Providers
  • Schools and Kura
  • Community Response Groups
Start the korero

Ready to start the korero?

Most communities start with a conversation, no commitment, no product pitch. Just getting to know your place, your people, and what being ready looks like for your rohe.

  • No sales pitch, just a conversation about your place
  • We come to you, in person or online, whatever suits
  • You'll hear back from a real person within two working days

We usually reply within two working days.